The agreement that keeps ChurchSecurityPlanner running smoothly.

1. Acceptance of Terms

These Terms of Service (“Terms”) govern access to and use of the ChurchSecurityPlanner platform, mobile applications, and related services. By signing up, accessing, or using the platform you agree to the Terms on behalf of the church or organization you represent.

If you do not agree, you must not use the service. We may update these Terms from time to time; the “Last updated” date will change and we will notify account owners of material modifications.

2. Accounts and Administrators

Each user must provide accurate contact information and keep it up to date. Churches are responsible for managing the roles and permissions of their administrators, coordinators, and volunteers.

Credentials are personal. Sharing logins, bypassing role restrictions, or allowing unauthorized users into the platform violates these Terms.

3. Plans, Trials, and Billing

All paid subscription plans are billed in U.S. dollars on a monthly or annual basis. Pricing may change with at least 30 days’ notice.

Paid plan trials run for fourteen (14) days unless stated otherwise in writing. When a trial ends, the account converts to the paid plan unless the customer cancels before the renewal date.

Invoices are handled by Stripe. Failed payments may result in suspension until the balance is resolved. Subscriptions can be cancelled at any time through the platform’s self-serve account settings. Cancellations take effect at the end of the current billing period.

4. Acceptable Use

You may only use ChurchSecurityPlanner to support legitimate security and operational coordination. The platform is an administrative tool only; it is not a HIPAA-compliant medical record system and must never be used as a substitute for contacting 911 or emergency services.

You may not attempt to gain unauthorized access, probe or scan systems outside your church, upload malicious or unlawful content, or use the platform to create competing datasets.

We may suspend or terminate accounts that violate these obligations.

5. Data Rights and Privacy

You retain ownership of all information you upload or generate inside ChurchSecurityPlanner. We act as a processor and handle data solely to provide the service.

We implement Supabase Row Level Security, AES-256 encryption, TLS 1.3, and audit logging to protect church information. Additional details are available in our Privacy Policy.

By using the platform you grant us a limited license to host, transmit, and display your content as needed to deliver the features you activate. You may request an export or deletion of data when your subscription ends.

6. Availability and Support

We target 99.9% uptime for production systems, excluding scheduled maintenance or events outside our reasonable control.

Support is available every day from 8:00 AM to 5:00 PM Eastern Time at info@churchsecurityplanner.com or +1 (865) 233-6640.

Beta or pre-release features are provided “as is” without uptime or support commitments and may be changed or retired at any time.

7. Suspension and Termination

We may suspend access immediately if we detect security incidents, abusive behavior, or unpaid invoices. Subscriptions can be cancelled at any time through the platform’s self-serve account settings. Cancellations take effect at the end of the current billing period.

Upon termination we will retain customer data only as required by law, to settle outstanding balances, or as requested by the customer for record-keeping.

8. Warranties, Disclaimers, and Liability

We provide the platform using commercially reasonable care. Except as expressly stated, the service is provided “as is” and “as available”; we disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

To the extent permitted by law, ChurchSecurityPlanner’s aggregate liability is limited to the fees paid in the twelve (12) months preceding the event giving rise to the claim. We are not liable for indirect, incidental, consequential, or punitive damages.

9. Governing Law and Disputes

These Terms are governed by the laws of the State of Tennessee, USA. The parties will first attempt to resolve disputes through good-faith discussions.

If a dispute cannot be resolved within 30 days, it will be submitted to binding arbitration in Knoxville, Tennessee, administered by the American Arbitration Association. Either party may seek injunctive relief in court to protect intellectual property or confidential information.

10. Contact

Questions about these Terms can be directed to:

Conversion Catalyst LLC d/b/a ChurchSecurityPlanner
Attn: Legal
4546 Chapman Hwy #3025 Knoxville, TN 37920
Email: info@churchsecurityplanner.com

For legal notices, please include “Attn: Legal” in the subject line when emailing info@churchsecurityplanner.com.